Cleaning Performance Handbook

  • Comprehensive Cleaning Management Training Manual compiled and written by a thirtyeight-year industry professional.
  • Complete training system with over fifty strategies to establish cleaning with teams (proven to reduce labor costs up to 30%.)
  • Organizational tools for ISO 9001 Certification. (Contains over 35 strategies and programs to implement new skills and improve quality.)
  • Exclusive CPR (Cleaning Performance Rating) program adjusts quality and productivity rating for each worker and building (levels the playing field).
  • Innovative In-Service Training Lessons. Forty-five ways to supercharge your training program.
  • Twenty-eight strategies to improve cleaning productivity.
  • Over 120 tips on solving difficult cleaning problems.
  • Over 30 strategies to solve performance problems.
  • Ten mistakes to avoid in cleaning carpets.
  • Ten mistakes to avoid in stripping and finishing floors.
  • Twenty-seven coaching skills that boost team performance.

(Over 250 power packed pages)

Ten Strategies to Improve Cleaning Efficiency

Ten Steps to Improve Quality and Productivity from Cleaning Performance Handbook

Cleaning Performance Handbook

250 page textbook for cleaning managers

Cleaning Performance Handbook - Letters of Recommendation

"Thanks again Gary,  I believe the ideas you have are fantastic and I've already implemented the "pocket pal" and am also implementing the grading system that you recommend; i.e., "on a scale from 1 - 10..." and I'm sure that will also be a big help.  Keep looking up, the sky's the limit!"

Mark Gentz
Orange, CA.

"I could tell when reading Gary's new book, "Cleaning Performance Handbook," that Gary is writing from his heart.  His goal is to share his wealth of knowledge with all those in the industry and now entering the industry.  As a JanSan author myself, I am proud to recommend this new book."

Robert Kravitz
Leading consultant
Author "Janitorial Contractors Bible"
Chicago, IL.

"Cleaning Performance Handbook is probably the most comprehensive training manual ever written to help managers efficiently run their crews.

With limited experience I am already conducting training classes for other contractors using this dynamic book.  A must for everyone in the business."

Michael Jackson
Update Janitorial Systems
Ft. Worth, TX.

"Gary, what an excellent book!  This is a great training tool for first time supervisors as well as a wonderful refresher course for the supervisor or manager who has been around for a while.

The book is written in a language everyone can understand with step by step directions and common sense solutions.  That's what makes this training manual a value-added must!"

J. Foutch
(former Director of Environmental Services for 3 major metropolitan hospitals)

"Gary, your Cleaning Performance Handbook has proven to be a very useful tool in building our business. As a small but growing building service contractor, the "Handbook" has let us put systems in place to aid in the growth and professionalism of our company. I would recommend it as a cost effective way to anyone looking to improve the operation of their business without having to reinvent the wheel."

Doug DeLoach
Heavenly Housekeeping, Inc.
Ocala, FL.

“I really liked your program, Cleaning Performance Handbook. Your handbook is the best reference that I have come across so far. I use it for training new hires at our school district.”

Darleen Westermann
Shelton School District


Cleaning Performance Handbook is an awesome training manual.   Your book was written to address quality from the customer's point of view.  As contractors we often fail to recognize their view point because of our tireless physical labor.

It is an excellent guide for quality control and management steps.  In fact, it could pass as a college course."

Sun Keeler
Chicago, IL.

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Table of Contents

Sample Pages

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