Q. Should I train all of my janitorial / custodial workers on Floor and Carpet Care?
A. Your floor or carpet care crew will be more efficient if you do yourself a favor first, and exclude any and all workers that actually don’t have the basic skill set, motivation, strength, interest, and learning ability for the work. In other words, not everyone is cut out to learn and perform carpet and floor care work.
Trying to train someone who is the wrong person for the job is frustrating for both you and the employee. Here is why floor or carpet care is more demanding than typical janitorial work:
- It requires a technician who can learn and use the chemistry required and the ability to troubleshoot chemical and supply demands
- The technician will be required to lift heavy mop buckets and buffers, or carpet extractors and keep up with strenuous demands of the work
- The floor or carpet tech must often work long week-ends or late into the night
- A worker with a learning or reading disability will require a tutor
Training janitors who do not possess the required skills, and the desire is counter-productive. You end up with employees doing a job they really don’t like. They become frustrated when they are not able to flow with the crew.
And of course even more of a problem is using individuals with no training and they end up messing up the job. Now you have a loss of credibility as an owner or manager, and have to pay to have the job straightened out. This is where we come in, and provide the training so failure and botched jobs should no longer occur.
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