Floor Care Training Program

Floor Care Training Manual


Advanced Training for Floor Care Technicians

Comprehensive Training Manual – 100 pages and Power Point presentation with 62 slides to master – Programmed Floor Care

In-depth program that will train floor techs to improve quality and productivity. No more botched jobs or wasted labor hours.

Here are just a few of the things you will learn to master:


•Mastering the six steps of Programmed Floor Care.

CIMS compliant (Cleaning Industry Management Standard) standards for floor care.

•Three types of door mat systems that reduce grit.

Preventative Maintenance Check list – 29 items to monitor in order to reduce floor damage.

Dust mopping – 30 tips to improve the process.

Wet mopping – choosing the right mop head fiber construction, mop handle, mop bucket and cleaning product.

•When to double mop a floor, how to reduce deplying, sources of slips and falls, determining proper moisture levels, 18 steps to improved floor mopping, flat mop selection.


Troubleshooting guide: 7 causes and corrections for dull floors, 6 causes and corrections for streaked floors, and 3 causes and corrections for slippery floors.

Understanding common floor types: VCT, VAT, Sheet vinyl, Linoleum, Terrazzo, Glazed and Unglazed Ceramic, Brick, Mexican Tile, Concrete, Marble, Slate, Granite, Wood, Rubber and Laminate.


Burnishing and Buffing – basic procedures, pad selection, pad drivers, work objectives, Green Compliance by protecting IAQ, dry buffing and spray buffing with 175 rpm floor machine (9 steps),

High-speed burnishing (7 steps), cleaning of pads, propane burnishing (14 safety guidelines and 6 operational guidelines), battery operated equipment and automatic floor scrubbers (15 steps to clean floors).


Floor burnishing Troubleshooting Guide

11 causes and corrections for low gloss results
4 causes and corrections for excessive powdering
2 causes and corrections for slippery floors
Causes and cures for an uneven shine,
marks that do not buff out and swirls in the floor finish


Scrub and topcoat – when and how. Determining if floors should be stripped or if a scrub and topcoat is sufficient. 15 steps toward improved floor performance. Maximizing autoscrub operations (7 important tips) 11 ways to improve floor finish application and appearance.

Scrub and topcoat Troubleshooting Guide: 3 causes and cures for dried floor finish that contains debris - 3 causes and cures for dried blotches in the floor finish.  Causes and cures for lack of uniform gloss, ridges - and stop and start points, and soiled areas in the finished product.


Deep Strip and refinishing of floors – 18 guidelines for chemical safety, how to evaluate buildup levels and stripper concentration dilution ratios (2 test methods), understanding VOC and environmental impact, moving furniture, masking and liquid containment preparations, pad selection, laying out the job, 5 scrubbing tips, determining level of success, 5 tips on improving results, 18 steps for professional floor techs to master, using an automatic scrubber or propane stripper, workloading for larger crews, more operational tips (18 suggestions for improved results).

•Proper steps to clean and finish new VCT floors.


Strip and refinish Troubleshooting Guide:

2 causes and cures for remaining dark splash marks
2 causes and cures for remaining edge buildup
2 causes and cures for floor finish not totally removed
Cause and cure for apparent color loss
2 causes and corrections for floor finish taking too long to dry
3 causes and cures for lap marks appearing in the floor finish
Cause and cure for streaks in the floor finish


2 causes and cures for floor finish wearing off too soon
Cause and cure for floor finish beginning to puddle on the floor
Cause and cure for drops of floor finish protruding from the dried finish
Cause and cure for scuffs and scratches in freshly applied finish

Floor Care Quality Inspection Scorecard – tracking quality performance scores.

Cleaning and Maintenance of wood, marble, stone, concrete, rubber, and ceramic tile and grout cleaning.

Glossary – 85 common terms used in the floor care industry.

FREE Bonus e-book when you purchase the Floor Care Program.  Order today and receive a free copy of our 250-page textbook Cleaning Performance Handbook.  Learn how to improve the quality and productivity of any cleaning crew.  A must for custodial and janitorial managers.

Floor Care Training Program E-version $129 with 87 page illustrated manual and 62 slides

Hard-copy printed with CD including postage in U.S. $30 extra or $159 total.


Special Offer for Cleaning Instructors

Purchase 10 Student manuals for $30 each plus $15 shipping and handling ($315 total) and receive the hardcopy of 10 student manuals, with tests and diplomas plus the Complete 3-ring binder manual, and CD slides shows. Free consulting to keep your training program up-to-date. Ideal for schools, large facilities, government facilities, universities and prisons. You will find this to be one of the best up-to-date training programs available today.

Why You Need this Program

  • Just one common mistake can ruin a job and cause a loss of credibility
  • It has been shown that a proper training program will pay back 10 times your investment
  • Our program makes your workers experts at floor care
  • Workers learn how to prevent over 70 common floor care mistakes
  • Test and diploma adds a new level of achievement and credibility

Why you need this program

Special note to custodial managers:

It is very frustrating to send your workers to strip and refinish a floor or clean a carpet to only discover the next day that the job was botched. Now you have to send someone to correct all the mistakes, and do-overs are expensive.

You thought they had all the skills to pull off the job, so what happened? Actually, there is a big difference between a cleaning worker who has learned to mix chemical and run a machine and a trained technician who can troubleshoot all types of challenges. There is a lot to understand about the chemistry, dwell times, repeated applications and general problem solving with each distinct job.

Why not let us help with the training. Our new and improved Carpet and Floor Care training programs focus on dozens of troubleshooting skills. If a carpet or floor tech does not understand all the challenges and diagnostic skills, they can be more of a liability than an asset to your operations.

All of the challenges can be met with our training program. It can truly make your crew members experts at what they do.

Special note to carpet and floor care contractors:

Once you have properly trained carpet and floor techs on your team, new markets will open up for you. A majority of cleaning contractors do not have qualified technicians. Once I had trained my own crews, I was able to take away dozens of carpet and floor jobs from most all of the major janitorial contractors in my trade area. They had office cleaning crews, but their carpet or floor care crews simply couldn't produce the results that I could.

With our program, you will learn all of my trade secrets including my marketing strategies. Just two guys and a van can consistently bring in $1,000 each day in repeat work. You have nothing to lose by providing the training manuals with tests and diplomas to make your crews the very best in your city.

Special note to individual custodians or janitors:

Over the past forty-years, I have worked with a couple hundred different cleaning crews at hospitals, universities, school systems, government facilities, cleaning contractors and the list goes on. In a majority of the cases, the manager and the carpet and floor care crews were lacking in knowledge on how to solve most any carpet or floor care problem.

That is where we come in. Our carpet and floor care programs are extremely thorough and advanced. By studying them you will gain new skills and knowledge that very few custodians ever master. Our training program and diploma will set you apart from the others. Why not upgrade your skills today and become an expert at your job?

If you have questions, we have the best answers. Click here

Check out more of the power-packed tips and strategies that you will learn. Click Here

To view 90 questions about floor care expertly answered. Click Here

BBBaccredited Order today and take your Cleaning Skills to the next level.

or You may order by phone (844) 475-7095

Get Started Today!

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